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FAQ

Where are you based?

Work Healthy HQ is based at Papamoa Beach, Tauranga in the sunny Bay of Plenty, we also have warehouses in Auckland & Christchurch to ensure efficient delivery nationwide. 

I can't see any shipping calculator, what are your shipping charges?

0 + 0 = 0!  That's right, there is no shipping charges at all :) All products ship complimentary and where possible we use a tracked courier service so you know when your healthy workplace equipment is about to arrive.

I need a GST receipt, can you help?

Sure thing! You should have received a downloadable PDF tax invoice when you ordered online but if there was a glitch in the mainframe or you've deleted this email have no fear. Just reach out to our team and we'll track it down for you. If you have your order number great but if not just let us know your name or email and we'll find it for you. If you created an account at checkout you can also log back in to access your online ordering history. 

I'm itching to get started with my healthy workplace, when will my goods arrive?

We process orders daily and all orders received before 1pm go out the same day. If you urgently need something sent feel free to reach out and we'll do our best to dispatch it lightning fast. For Main cities allow 1-2 working days, some more remote locations may take 2-3 working days. You will get emailed a tracking update via email so you can see how your order is progressing through the courier network.